Insights on Today's
Connected Consumers

2019 Selligent Global Connected Consumer Index Results

October 17, 2019,
11:00am PT/2:00pm ET


Join us for a webinar with the latest insights on today's connected consumers.

We asked 5,000 consumers from around the world about their behavior and the tech trends that influence their brand interactions. What they told us will surprise you – and impact your marketing.

In this on-demand webinar, Selligent Marketing Cloud Chief Marketing Officer Niki Hall and Blair Pleasant of independent industry analyst and consulting firm COMMFusion will share results from the Selligent Global Connected Consumer Index. Niki and Blair will offer insights into the most relevant areas for today’s ambitious marketers, covering topics like:

  • Rising customer expectations
  • Personalization, privacy and the data value exchange
  • Emerging channels & tech trends
  • Customer experience: how to make it contextual, personalized & proactive
  • Connected consumers and providing customer lifetime value

They will also offer quick, actionable tips for every marketer in the webinar.

Webinar Details:
Date: Thursday, October 17, 2019
Time: 11:00 am PT / 2:00 pm ET
Location: The comfort of your own chair, desk, couch... or wherever you’ll be!



Niki Hall
Chief marketing Officer, Selligent Marketing Cloud

Niki Hall is CMO of Selligent overseeing global go-to-market strategy. Prior to Selligent, Niki was VP of Marketing at Five9, responsible for the global marketing team, where she successfully positioned the company as a digital enterprise cloud leader. Before Five9, she spent five years at Polycom as a VP of Marketing, and more than a decade at Cisco Systems working across the marketing mix in various functions. Niki also has strong B2C marketing roots, working with global brands such as Porsche and BMW. She served as an advisor to Radius Intelligence, currently sits on the marketing advisory board for the CMO Council and is on the Forbes Communications Council.


Blair Pleasant
President and Principal Analyst, COMMfusion

Blair Pleasant is President & Principal Analyst of COMMfusion LLC and a co-founder of UCStrategies. With over 20 years experience as an industry analyst, she understands the market dynamics and challenges in these areas, and provides an objective perspective and insights to clients. She is a frequent speaker and participant in industry conferences, webinars, podcasts, and other events to help educate customers, solution providers, channel partners, investors, and others about the evolving Unified Communications and Collaboration and contact center markets.

Register Now!